Effective Date: 31 August 2024
Glos Gifts (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, https://www.glosgifts.co.uk (the “Site”), or purchase our products.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Credit/debit card details and payment processing details.
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Information: Details of your visits to our Site, including traffic data, location data, and other communication data.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders.
- Communicate with you regarding your orders and our services.
- Improve our Site and personalise your experience.
- Comply with legal obligations.
- Prevent and detect fraud.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that provide services such as payment processing, order fulfilment, and website analytics.
- Legal Obligations: If required by law, we may disclose your information to comply with a legal obligation or protect our rights.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies help us understand how you interact with our Site, remember your preferences, and improve our services.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. We use secure servers and encryption to safeguard your data.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate or incomplete information.
- Request the deletion of your personal information.
- Object to the processing of your data or request a restriction on processing.
- Withdraw consent to the processing of your data, where applicable.
To exercise any of these rights, please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Glos Gifts
Email: [email protected]